Frequently Asked Questions - Gracefully Fresh Cleaning Services
Our FAQ section addresses common queries about Gracefully Fresh Cleaning Services. Whether you're curious about our residential, commercial, or move-in/move-out cleaning services, you'll find the answers here. Learn more about our processes, pricing, and what you can expect from our professional cleaning team in Nashville, Tennessee.
What types of cleaning services do you offer?
Gracefully Fresh offers Residential Cleaning, Commercial Cleaning, and Move-In/Move-Out Cleaning services.
How do I schedule a cleaning service?
You can schedule a cleaning service by calling us at our listed contact number, sending us an email, or booking directly through our website.
What areas do you serve?
We serve the entire Nashville, Tennessee area and its surrounding communities.
What is your cancellation policy?
We require at least 24 hours' notice for cancellations or rescheduling to avoid a cancellation fee.
Are your cleaners insured and bonded?
Yes, all our cleaners are fully insured and bonded for your peace of mind.
Are your cleaning products safe for pets and children?
Yes, we use eco-friendly and non-toxic cleaning products that are safe for both pets and children.
Do you bring your own cleaning supplies?
Yes, our cleaning teams come equipped with all necessary cleaning supplies and equipment.
Can I request a specific cleaner?
We strive to accommodate special requests, including specific cleaners, based on availability.
Do I need to be home during the cleaning?
No, you do not need to be home. You can provide us with access instructions, and we will take care of the rest.
How do I pay for the services?
We accept various forms of payment including credit/debit cards, checks, and online payments through our secure payment portal.